Free Canada-wide shipping on orders over $79 Free local delivery over $49 in Metro Vancouver Richmond pickup by arrangement

Your phone, your home —
all in one place.

Phone Pro is a small home-based business in Richmond: phone accessories and repair parts, beauty tools, pet winter supplies and LED lighting — plus repair booking and trade-in for your phone or tablet. Pickup in Richmond by arrangement, local delivery across Metro Vancouver, shipping anywhere in Canada.

Shop All Products
12-month warranty on phone parts 7-day returns on unopened items
Flat lay of store picks: phone case, braided charging cable, LED candles, string lights, vanity mirror, glowing pet collar and repair tools
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All Products

All prices in CAD. Phone parts carry a 12-month warranty.

Free Shipping $79+

Canada-wide via Canada Post, tracked. Free local delivery over $49 in Metro Vancouver.

12-Month Warranty

On every phone screen and battery we sell — fitted by us or DIY.

Repair & Trade-In

Book a repair online for your phone or tablet, or get an instant estimate for your old device.

7-Day Returns

Changed your mind? Return or exchange any unopened item within 7 days.

Three Ways to Get Your Order

Pick at checkout — fees are stated up front, no surprises.

Pickup in Richmond

Free · By arrangement

We're home-based — there's no storefront to walk into. Order first, and we'll agree on a pickup time and text you the exact spot once your order is ready.

  • Inspect your items on the spot before you pay
  • Book paid installation for phone parts when you collect
  • Cash / e-Transfer accepted

Local Delivery

$6.99 · Free over $49

Serving Richmond, Vancouver, Burnaby, Surrey and the rest of Metro Vancouver — order today, get it as early as today.

  • Order by 3pm for same-day delivery
  • We call before heading out
  • Contactless drop-off at your lobby or door available

Canada-Wide Shipping

$9.99 · Free over $79

Shipped via Canada Post anywhere in Canada, with tracking. Screens and batteries go out in crush-proof packaging.

  • Ships within 1 business day
  • ~2–3 days within BC, 3–7 days to other provinces

Bought a phone part but can't fit it? We can help

Book a repair slot and bring any screen or battery bought from us along for paid installation: we fit it in front of you, test it, and hand it back working — and we recycle your old part. Order the part first, then book your repair time online.

$35 & upScreen / battery installation labour
Most models done in 30–45 minutes

We buy your old phone & tablet

Upgraded and got a drawer phone? We buy used phones and tablets from Apple, Samsung, Google and Huawei — working or faulty. Answer a few questions about its condition and get an instant online estimate; the final price is confirmed after we inspect it. Hand it over in Richmond by arrangement, or book a home pickup anywhere in Metro Vancouver — we inspect it at your door and pay on the spot.

Instant estimateOnline quote in about a minute
Final price confirmed after hands-on inspection — no obligation to sell

Checkout

Fill in your details and choose a delivery method — after you submit, we'll call to confirm stock before sending payment instructions.

Contact

Delivery Method

Payment

Order Summary

Subtotal$0.00
DeliveryFree
Estimated tax (BC GST 5% + PST 7%)$0.00
Total CAD$0.00

Submitting generates an order number. We'll call the number you gave us to confirm stock, then send payment instructions — nothing is charged before confirmation.

Book a Repair

Phone and tablet repairs for Apple, Samsung, Google and Huawei. Pick a date and time online — we'll call to confirm the part and the price before your appointment.

Your Device

Date & Time

Pick a date, then tap a time that suits you. Bookings open up to 3 weeks ahead.

Pick a date first — available times will appear here.

Your Details

How It Works

  1. Book your slot online — it takes a minute.
  2. We call to confirm your model, the part and the exact price before your appointment. Nothing is charged yet.
  3. Bring your device to us in Richmond at your booked time; most screen and battery jobs are done while you wait.
  4. Pay when you pick up — cash or e-Transfer.

Screen and battery installation labour starts at $35 when you buy the part from us, and repair parts carry a 12-month warranty.

Submitting sends your request straight to us and shows a reference number. We confirm by phone — your slot is held for you until we speak.

Sell / Trade In Your Device

We buy used phones and tablets — Apple, Samsung, Google and Huawei, working or faulty. Tell us what you've got and how it looks, and you'll get an instant online estimate. It's an estimate only: the final price is confirmed after we inspect the device in person.

Your Device

Overall Condition

Any Problems? Answer Each One

Cracked screen, or display faults (lines, spots, burn-in, touch issues)?
Fails to power on, or shuts down randomly?
Battery trouble — drains fast, health under 80%, or swollen?
Has it had water damage?
Faulty parts — camera, buttons, Face ID / fingerprint, speaker or mic?
Still signed in to an account (iCloud / Google / Huawei ID), carrier-locked or blacklisted?
Any other fault we haven't asked about?

How You'll Hand It Over

Your Details

Please bring photo ID when you sell — we record ID for every device we buy, and we check the IMEI / serial on the spot.

Your Estimate

Pick your model and its top value shows here. Your estimate adjusts for storage, condition and any faults you report.

How It Works

  1. Answer the questions and submit — your estimate appears instantly.
  2. We call to go over the details and arrange your handover or home pickup.
  3. We inspect the device with you. If it matches your answers, we pay the estimated amount.
  4. If the inspection finds something different, we show you exactly why the price changed — you can always say no and keep your device.

The online figure is an estimate, not a guaranteed offer — the final price is confirmed after hands-on inspection. No obligation to sell.

Order Submitted

Order number

PP-000000

Last step: send us your order — once stock is confirmed, we'll call / email you with payment instructions.
Or reach us with your order number: orders@phone-pro.ca

Email My Order

Repair Booking Requested

Booking reference

RP-000000

Your booking request has been sent to us — we'll call to confirm the part and price, and hold your slot until we speak.
Questions? Reach us with your reference: orders@phone-pro.ca

Email My Booking

Your Instant Estimate

Estimated value for your device

$0

Estimate only — the final price is confirmed after we inspect the device in person.

Enquiry reference

TI-000000

Your enquiry has been sent to us — we'll call to confirm the details and arrange your handover or home pickup.
Questions? Reach us with your reference: orders@phone-pro.ca

Email My Enquiry